Automating Visio Infrastructure Diagrams

Wed 29th Sept 2010            13:45 -16:30 Microsoft, London                      Organised by Square Mile

A repeat of our half day workshop in May covering automation techniques with Visio infrastructure diagrams. Now expanded to include Visio 2010. Examples covered include include rack, network, floor plans, cabling, ITIL service maps, etc. Speakers from Microsoft, Lloyds Banking, Premier Computing, ICM Business Continuity and Square Mile. Places are limited to 50 and allocated on a first come basis. For agenda and registration details [click here]

================================= Previous Events ================================

Automating Visio Infrastructure Diagrams

Fri 28th May 2010               09:30-12:30  Microsoft, London                        Organised by Square Mile

Half day workshop covering automation techniques with Visio infrastructure diagrams. Examples covered include include rack, network, floor plans, cabling, ITIL service maps etc. Places are limited to 50 and allocated on a first come basis.

Download presentations from guest speakers

[Lloyds Banking Group]       - Creating Visio Service Maps

[ICM Business Continuity]   - Data Centre Infrastructure Diagrams

[Square Mile Systems]       - Automating Visio Infrastructure Diagrams

Integrating Excel, Visio with Data Center Management Toolsets - Online Webinar

Mon 26th April 2010             15:00 UK  10:00 EST                                       Organised by Square Mile

How to link specialist data center management toolsets with Excel and Visio. Combining the flexibility of MS office tools with the accuracy and depth of data center management systems. For free registration to attend the live webinar [click here]

Data Center Capacity Management - Online Webinar

Fri 26th March 2010             15:00 UK  10:00 EST                                       Organised by Square Mile

Techniques to manage and optimise data center resources, with examples of process and presentation. Covering space, power, cabling, connectivity and resource management. For free registration to attend the webinar [click here] or to download slides [click here]

Improving Infrastructure Change Impact Analysis - Online Webinar

Fri 26th February 2010          15:00 UK  10:00 EST                                       Organised by Square Mile

Techniques and methods that address the problem of assessing and communicating change impact in complex infrastructures. Covers the physical, logical and service dependency mapping used in ITIL CMDBs and data centre management systems. For free registration to attend the live webinar [click here]

Managing Infrastructure Connectivity - Online Webinar

Fri 15th Jan 2010                 15:00 UK  10:00 EST                                       Organised by Square Mile

Half hour webinar covering infrastructure connectivity management - cabling, power, storage. Examples of tracing connectivity, change management, capacity control/reporting, creating Visio network diagrams etc. are all covered. To view the webinar [click here]

Automating Visio Infrastructure Diagrams - Full

Tues 8th December 2009       09:00-13:00 & 13:30-16:30  London, England       Organised by Square Mile

Half day workshop covering automation techniques with Visio infrastructure diagrams. Examples covered will include include rack, network, floor plans, cabling, ITIL service maps etc. Places are limited to 20 per session and allocated on a first come basis. To book a place, contact us directly [click here]

Automating Visio Infrastructure Diagrams - Online Webinar

Mon 30th November 2009       15:00 UK  10:00 EST                                       Organised by Square Mile

Half hour webinar covering techniques to automate the production and maintenance of IT infrastructure Visio diagrams. Examples include include rack, network, floor plans, cabling, ITIL service maps etc. To view the webinar [click here]

Automating Visio Infrastructure Diagrams - Full

Wed 18th Nov 2009       09:00-13:00   Cirencester, England                            Organised by Square Mile

Half day workshop covering automation techniques with Visio infrastructure diagrams. Examples covered will include include rack, network, floor plans, cabling, ITIL service maps etc. This event is now full. If you are interested in future events covering Visio automation please register your interest via the contact us form.

Practical ITIL Configuration Management and Change Control

Thur 29th Oct 2009       18:00-19:00   Johannesburg, South Africa                   Organised by ITSMFsa

An informal workshop covering the links between ITIL configuration management and change control with practical examples. To register or for more details contact the South Africa ITSMF chapter. To download the slides [click here]

Practical Data Centre Management Workshop

Thur 29th Oct 2009       09:30-16:30   Johannesburg, South Africa                   Organised by ITMarketing

One day workshop covering operational management practices for data centres, based on the training courses developed by Square Mile. Ideal for managers, engineers and suppliers involved in data centre build and operations.

To register or for more details [click here] and follow the workshop link.

Configuration Management Database Summit

Communicating Service Understanding From A CMDB

Thur 17th Sep 2009       12:00 Noon -1pm (UK) Live Webcast                           Organised by Brighttalk

Joint talk by Paul Dixon of Lloyds Banking Group and David Cuthbertson of Square Mile Systems. We cover the practical issues in communicating and visualizing services to CMDB users, as well as maintenance of the CMDB data. For free registration for live listening, or to catch it afterwards when convenient [click here]

IT Power Management Summit

Managing IT Power in Existing Data Centers

Tues 18th Aug 2009       09:00-10:00 (UK)  Live Webcast                                Organised by Brighttalk

Live webcast covering power management techniques in existing data centers and technical environments. If you dont' have the option of replacing equipment and buying monitoring tools, how can you optimise and reduce energy consumption in the data center? For free registration to catch it afterwards when convenient [click here] For the powerpoint slides used [click here]

Next Generation Data Center Summit

Managing The Infrastructure of Data Centers

Thurs 30th Jul 2009       10:00-23:00  Live Webcast                                        Organised by Brighttalk

Live webcast covering many the changing nature of data centers. Speakers from Square Mile, Sun, Intel

BCS, Dell, Lawrence Berkeley National Lab etc. Free registration for live listening, or catch it afterwards when convenient. To see and hear this webcast and other speakers presentations[click here]

Planning and Managing Change in Data Centres

Friday 28th Nov 2008     9:00-13:00   Cirencester, Glos                                    Organised by Square Mile

The increasing complexity of modern data centre environments and the technologies involved, require improved management techniques to control costs and risk. Our seminar has contributions from industry experts covering strategic and tactical issues, as well as a demonstration of AssetGen Planner which dramatically reduces the manual workload involved in implementing change.

Bringing service awareness to data centres - Paul Dixon, LloydsTSB   [download presentation]

Optimising data centre power - Andrew Gibson, Raritan   [download presentation]

High density computing - Bob Wilson, Rittal   [download presentation]

Planning and managing change- David Cuthbertson, Square Mile Systems   [download presentation]

Inaugral Launch of Maximo User Group - Scotland & Ireland

Thursday 6th Nov 2008   9:30-13:00   Gleneagles, Perth                                   Organised by Vetasi

Various speakers covering the practical implementation of asset management systems for IT and non-IT environments. Square Mile are covering the ITIL best practice framework and the supporting role of asset management.

For more details and to reserve a place, call Kirk Heuser at Vetasi direct on 01784 410410, or via email to

kirk.heuser@vetasi.com  [download presentation]

AssetGen Planner - Product Launch and Viewing

Tuesday 29th July 2008   9:30-13:00   Cirencester, Glos                                    Organised by Square Mile

The official launch of our latest AssetGen product, specifically designed for data centre and service management professionals. AssetGen Planner automates much of the manual tasks when planning or reacting to changes that may involve a combination of environment, networks, cabling, storage and other deivces types.

To reserve a place, call Square Mile direct on 0870 950 4651, or via email from our [contact] page.

Breakfast Briefing - Managing Power in Data Centres

Wed 11th June 2008   8:30-9:30         London, City                                          Organised by Raritan

Raritan and Square Mile Systems are delivering a breakfast briefing covering techniques to ease the workload in managing data centre power at a device, rack and room level. We will show how data from intelligent PDUs can be combined with the latest data centre management tools for managing capacity, IMAC and single points of failure. We will also show how this links into best practice frameworks such as ITIL for change coordination.

To reserve a place, call Raritan direct on 0207 090 1390, or via email to sales.uk@raritan.com

Workshop - Data Centre Connectivity Management Made Easy

Wed 4th June 2008   9:30-12:30        Thatcham, Berkshire                                Joint TMC/Square Mile

Thu  5th June 2008   9:30-12:30        London City

Total Media Communications (TMC) and Square Mile are delivering two half day workshops at TMC's offices covering the latest techniques in data and power connectivity management. The workshops will cover existing standards along with the challenges presented by new technologies such as blades, networks and storage. Small and informal, these workshops are well suited to organisations who want to reduce the workload in managing connectivity and develop improved working practices.

For more details, or to reserve a place at the workshops contact Square Mile on 0870 950 4651 or email us using our web [contact form].

Configuration Management Databases - Was it all just hype?

Wed 23th April 2008  12:00- 1:15pm   London, Olympia                                     Organised by SDSS

Seen by many as the product to underpin efficient IT Service Management, Configuration Management Databases have been all the rage over the last few years. But how many organisations have successfully implemented a CMDB and what benefits are they enjoying? Through analysing some stunning successes and some dismal failures, the panel will help delegates identify the keystones of a successful implementation policy.

One of the panel sessions with various experts reviewing the reality of configuration management techniques and technologies.

Download Presentations

[click here] 88k   David Cuthbertson - Square Mile

[click here] 34k   Robert Cowham - Vaccaperna

[click here] 150k Harvey Davison - LloydsTSB

[click here] 667k Jason Keogh  - iQuate

ITSMF Scottish Region Members Meeting

Tues 4th March 2008             Venue - Scottish Enterprise, Glasgow, UK              Organised by ITSMF

Square Mile Systems will running a short presentation on practical configuration management techniques at the March members meeting.

Technique Over Technology - The Rise of Service Management

Tues 12th Februrary 2008 pm            Bournemouth,UK                                     Organised by BCS Dorset

Businesses are spending more budget to develop better management techniques and processes in preference to purchasing hardware or software. Originating from a UK government initiative on best practice, the ITIL (IT Infrastructure Library) framework is being adopted across the world and changing the objectives and structure of IT support teams. Square Mile Systems will give a presentation to BCS members of the current and future developments in this growing field. Presentation available at the BCS Dorset group.

ITSMF South-Central Region Members Meeting

Thurs 7th December 2007      Venue - GE Healthcare, Chalfont St Giles, UK         Organised by ITSMF

Square Mile Systems will running a short presentation on practical configuration management techniques at the December members meeting. Presentation available for [Download] - 222K

Improving Data Centre Operational Management

Thu 22nd November 2007                London, UK                          Organised by Square Mile

Square Mile day event with guest speakers covering data centre controls, staff training and certification, change management, service improvement, documentation, configuration management, ITIL CMDB etc. To Presentations available for download below.

[Download]  David Cuthbertson, Square Mile - 561K

[Download]  Neil Buckley, Paradigm - 1484K

[Download]  Phil Lydford, e-shelter - 677K

ITSMF North-East Region Members Meeting

Thurs 18th October 2007                 Leeds, UK                           Organised by ITSMF

Square Mile Systems will running a short workshop at the October members meeting which is focusing on configuration management techniques. Also on the agenda are presentations on ISO20000 and standardising CI naming conventions and groupings. For more details and to book a place please contact the events team at the ITSMF .

[Download] Practical Configuration Management - 169K

[Download] Answers to Exercise 1 (Moving 5 servers) - 28K

Improving Data Centre Operational Management

Thur 12th July 2007                        London, UK                        Organised by Square Mile

Square Mile day event with guest speakers covering data centre design, staff training and certification, change management, service improvement, documentation, configuration management, ITIL CMDB etc. Presentations available for download below.

[Download]  David Cuthbertson, Square Mile - 548K

[Download]  Andrew Stevens, Cablenet Training - 8608K

[Download]  Paul Dixon, LloydsTSB - 1116K

[Download]  Neil Buckley, Paradigm - 722K

[Download]  Greg Sherry, Qualitas - 50K

Best Practices in Managing Data Centres

Wed 3rd May 2007                         Towcester                          Organised by BICSI

As part of the BICSI breakfast briefings, Square Mile are presenting an overview of best practices in the management of data centres. [Download Presentation]

Configuration Management Seminar

Mon 2nd April 2007                         Southampton, UK                 Organised by ITSMF

The ITSMF are running a seminar on configuration management with various guest speakers including Square Mile Systems. We will be presenting on how to apply configuration management techniques to hardware and data centre environments. Square Mile Presentation "Lets get Physical with CM" [Download Presentation]

Mapping Service and Systems Dependencies using the CMDB

Thur 8th March 2007                        London, UK                        Organised by BCS-SMSG

In this interactive session organised by the BCS Service Management Specialist Group, practical aspects of mapping IT services to the underlying components will be covered, along with discussion on the suitability of integrated service desks as the CMDB repository. For more details or book your attendance at this event, please register using the BCS-SMSG web site or contact Rachel Browning at the BCS - 01793 417416 [Download Presentation]

The CMDB Clinic

Tues 12th December 2006 afternoon  London, UK                         Organised by Square Mile

Our informal forum for organisations and practitioners who have already implemented CMDBs for mapping systems and services. Covering issues such as validating relationships, ownership, reporting, CI definitions, performance, or usability this may be the only place to compare notes. We'll also look at how to increase the value of the data already held within the CMDB, so that support and updates are easier to justify, as well increasing the internal CMDB user base. Please note, this is not an introduction to configuration management and we will restrict places to those with existing CMDB implementations.

To reserve a place please contact Gordon Petrie on 0870 950 4651.

Improving Change Management in Data Centres and Equipment Rooms

Tues 12th December 2006 morning     London, UK                         Organised by Square Mile

Managing change in the complex environment of a modern data centre is improved with the use of the latest tools and techniques from Square Mile. In our seminar we will cover how the AssetGen range can create and maintain centralised documentation covering all the technologies used in data centres such as power, cabling, networks, servers, storage etc. We will also cover how to map business services and applications against key servers and components to support change, capacity and risk management processes.

Technique Over Technology - The Rise of Service Management

Tues 7th November pm                     Swindon,UK          Organised by BCS Swindon branch

Businesses are spending more budget to develop better management techniques and processes in preference to purchasing hardware or software. Originating from a UK government initiative on best practice, the ITIL (IT Infrastructure Library) framework is being adopted across the world and changing the objectives and structure of IT support teams. BCS Service Management Specialist Group (BCS-SMSG) David Cuthbertson of Square Mile Systems will give a presentation to BCS members of the current and future developments in this growing field. To reserve a place, book with the [Swindon BCS Branch]  [Download Presentation]

Please note all prevous seminar details have been archived. Papers are available on request.